Getting Started
What is RemindPay? expand_more
Tracks bills, subscriptions, and warranty cards in one place, with reminders before due dates and warranty expirations, so users never miss a payment or lose coverage.
How do I add my devices and bills? expand_more
Adding a bill takes seconds — tap the + button in the bottom tab bar, enter the name, amount, due date, and other details, and you're done. RemindPay handles the rest, reminding you before every payment is due.
Which Apple devices does RemindPay support? expand_more
RemindPay runs on iPhone and Apple Watch, with your bills and reminders synced between them.
How do I manage my warranty cards? expand_more
Tap the shield icon at the top right of the app to open your warranty cards — from there you can add new cards, review the ones you have, and keep track of their expiry dates.
What can I do without Premium? expand_more
The free version lets you add and track a limited number of bills with reminders included, so you can try everything before upgrading. A one-time payment unlocks unlimited bills, warranty cards, and all Premium features — no subscriptions.
Reminders
I'm not receiving reminders — what should I check? expand_more
Notifications are most likely turned off. Tap the gear icon at the top left of the app, go to Permissions > Notifications, and make sure Allow Notifications is turned on.
Can I customize when I get notified? expand_more
Yes. In the Settings page you can choose what time of day notifications arrive, and how far in advance you're reminded — 1 or 3 days before, or 1 or 2 weeks ahead of the due date.
What if I miss a reminder? expand_more
Missed items move to an Overdue list at the top of your home screen with a gentle daily nudge until you mark them resolved or update the due date.
Warranty & Billing
Will RemindPay tell me before my warranty expires? expand_more
Yes, with plenty of notice. You will get a heads-up 30 days out, then again closer to expiration, with a direct link to extend or renew coverage if available.
Can I upload receipts or purchase proof? expand_more
Yes — attach a photo or PDF of any receipt to a bill or device entry. It is stored securely with that item for whenever you need it.
Security & Privacy
Is my payment and account information safe? expand_more
Yes. All data is encrypted in transit and at rest, and we follow standard financial-grade security practices to keep your information protected.
Does RemindPay ever move my money? expand_more
No. RemindPay only tracks and reminds — it never initiates payments, transfers, or has the ability to move your money.
How is my data stored? expand_more
Your data is stored in encrypted cloud databases with strict access controls, and synced privately through your own iCloud account.
Can I delete my data at any time? expand_more
Yes. Delete individual items any time, or remove your entire account and all associated data permanently from Settings in one tap.
Support & Contact
How do I contact support? expand_more
Tap Help in the app to reach our team directly, or email rintoandrews90@gmail.com — we typically reply within a few hours.
I found a bug — where do I report it? expand_more
Use the "Report an Issue" option under Help in the app, or email us with a short description and screenshot. We read every report.
Do you offer refunds? expand_more
Yes. If you are not satisfied within 14 days of a paid subscription, contact support for a full refund, no questions asked.
How do I cancel my subscription? expand_more
Go to Settings > Subscription > Cancel. Your reminders keep working until the end of your current billing period.